A nationwide AT&T network outage has prompted an investigation by New York authorities.
New York’s district attorneys announced on Thursday that they will be launching an inquiry into a wireless network failure in the city earlier this month, which caused disruptions and downtime.
thousands of customers of AT&T
For approximately 12 hours, there was a lack of cellphone reception throughout the United States.
On February 22, there was an outage that impacted certain users of Consumer Cellular, T-Mobile, UScellular, and Verizon. This resulted in widespread irritation among phone users and a temporary disruption of 911 service in certain areas.
New York Attorney General Letitia James released a statement addressing the potential dangers and inconvenience caused by nationwide outages. It is crucial to safeguard consumers during such outages and the Attorney General has launched an investigation, urging those in the state who have experienced phone service disruptions to file a complaint.
Customers who are eligible for the $5 credit will have it automatically applied to their accounts, but those with AT&T Business, AT&T Prepaid, or Cricket accounts are not eligible for reimbursement.
Alain Sherter
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Source: cbsnews.com