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If you’re using poor-quality TV speakers, have difficulty hearing, get interrupted by your children, or are watching a movie with actors who speak unclearly, there’s a good chance you’ve turned on the closed captions while watching television. In an interview with correspondent David Pogue, Oscar-winning sound mixer Tom Fleischman sheds light on why films may still be difficult to understand despite advancements in audio technology. Pogue also speaks with Jeff Tashige, whose closed captioning work for Netflix has become popular.