It is possible that the Wyze camera security breach allowed 13,000 customers to view inside the homes of others.
Recently, numerous individuals who use Wyze cameras discovered that their home images and, in certain instances, video footage were accessible to unknown individuals. According to the company’s statement on its user forum on Tuesday, this occurred as a result of a “security event” involving third-party caching and crossed wires.
According to Dave Crosby, co-founder of Wyze Labs, the company responsible for creating smart home cameras, customers who were affected by a service disruption on Friday were notified that 13,000 camera users were sent video thumbnails of other individuals’ homes.
The company has verified that approximately 13,000 users of Wyze received thumbnails from cameras that did not belong to them when the cameras were being reactivated. Additionally, 1,504 users clicked on these thumbnails.
During that period, it is possible that you were unable to access live cameras or events.
The company stated that a disruption resulted in a third-party library for caching becoming overloaded and experiencing confusion while attempting to resume operation. This led to a mix-up in mapping device and user IDs, causing some data to be connected to the wrong accounts due to greater demand.
After the service was fixed, events within customers’ residences were accidentally revealed to unknown individuals. This occurred because users were presented with images that were not intended for them.
The company has implemented an additional level of verification to ensure that users are only presented with feeds that pertain to their account.
Wyze clarified that the event does not align with their dedication to safeguarding customers and that ensuring security is of utmost importance at Wyze.
Some individuals on a subreddit for Wyze camera users claimed to have been “observed by someone,” and expressed dissatisfaction with the company’s handling of the situation, citing a third party as the cause.
CBS MoneyWatch’s inquiry for comment was not promptly answered by Wyze.
Megan Cerullo
Source: cbsnews.com