Microsoft experiencing outages for some 365 Office and cloud programs

Microsoft experiencing outages for some 365 Office and cloud programs

Benjamin Hughes

How a glitch crippled tech operations worldwide

How the CrowdStrike glitch crippled operations across the globe

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Microsoft said some of its 365 services are experiencing problems that are keeping customers from using the cloud-based apps, which include Word, PowerPoint and Outlook. The company said Tuesday it has “identified a potential networking issue” and is working on solving the problem.

Reports of outages with Microsoft 365 programs spiked on DownDetector on Tuesday morning, with users reporting problems with Outlook and other apps. However, the outage appeared to clear up by Tuesday afternoon, with Microsoft saying its Microsoft 365 admin center and Azure cloud service were available as of 6 p.m. Eastern.

The Microsoft 365 outage comes less than two weeks after the service experienced a massive crash caused by a bug in a program update from cybersecurity company CrowdStrike. The glitch crippled computers across the globe, causing thousands of flights and train services to be canceled, while leading to disruptions in many other industries, such as health care and banking.

Aimee Picchi

Aimee Picchi is the associate managing editor for CBS MoneyWatch, where she covers business and personal finance. She previously worked at Bloomberg News and has written for national news outlets including USA Today and Consumer Reports.

Source: cbsnews.com