More Amazon shoppers are scamming sellers with fraudulent returns
Amazon makes it so easy for consumers to return products that some shoppers are taking advantage of the policy and scamming sellers.
Nicole Barton, a small business owner who used to sell clothing and accessories on Amazon described a customer returning a pair of flip-flops on an order for Nike cleats. Another shopper swapped a Coach wallet for an imitation accessory, according to a recent Wall Street Journal report.
“Amazon sellers get all kinds of junk returned back to them,” Wall Street Journal reporter Sebastian Herrera, the author of the report, told CBS News.
Federal Trade Commission is suing the online retailer.
“A lot of sellers are not happy with Amazon because they feel squeezed by the company and not very supported,” Herrera told CBS News. “And return theft is just one example that they list [as] an area where they don’t have a lot of power over Amazon.”
Megan Cerullo
Source: cbsnews.com