Apple is attributing the overheating and discomfort experienced by some customers with its latest iPhones to a software glitch and problems with certain apps.
The manufacturer of smartphones announced on Saturday that they will be releasing an update for the iOS 17 software, which runs on iPhone 15 models. This update aims to resolve an issue that caused the devices to overheat. Additionally, the company is collaborating with app developers to address any apps that may be overloading the system and contributing to the overheating problem.
On Wednesday, the solution was made available through a software update for iPhones that were affected. The update alert stated that it includes crucial fixes for bugs, security updates, and resolves an issue that may cause an iPhone to overheat.
Earlier this week, Meta Platforms, the owner of Instagram, made changes to its social media application in order to prevent it from overheating.
Apple has announced that iOS 17 is now available for download. However, updates for other apps like Uber and Asphalt 9 are still being released, according to Apple.
It is uncertain whether the entire iPhone 15 series is experiencing higher temperatures than anticipated and if the bug and application problems are also affecting previous models.
Last month, it was reported that the iPhone 15 Pro Max reached a temperature of 112 degrees while performing high-demand tasks such as gaming and while it was plugged in for charging.
It is common for newly purchased iPhones to become warmer than usual during the initial days of use or when restoring data from the cloud. Apple has already alerted users about these potential issues.
The devices may experience overheating when running high-performance apps like video games and augmented reality technology. However, the iPhone 15 models have encountered heating problems even outside of these usual scenarios.
The reporting was contributed by The Associated Press.